TECHNICAL SUPPORT AND USER GUIDES
Our technical support
If you encounter a problem with your product, we advise you to consult the technical support below.
Trail cameras
Our user guides
Bark control / Meow control
- CANICALM SONIC user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- CANICALM FIRST user’s guide – ind. D – Languages: FR – EN – ES – DE – IT
- IKI VOICE user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – PT – NL
- CANICALM user’s guide – ind. L – Languages: FR – EN – ES – DE – IT
- CANICALM SPRAY user’s guide – ind. F – Languages: FR – EN – ES – DE – IT
- CANICALM PREMIUM user’s guide – ind. I – Languages: FR – EN – ES – DE – IT
- Guia de utilização CANICALM PREMIUM – ind. I – Langue : PT
- CANICALM EXCEL user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- CANICALM SMALL user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- CANICALM SMART user’s guide – ind. A – Languages: FR – EN
- IKI PULSE user’s guide – ind. D – Languages: FR – EN – ES – DE – IT
- CANICALM ULTRA user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – PT
- EYENIMAL MIAOW CONTROL user’s guide – ind. F – Languages: FR – EN – ES – DE – IT – NL
- EYENIMAL ULTRASONIC BARK CONTROL user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
Discontinued references
- IKI SONIC user’s guide – ind. D – Languages: FR – EN – ES – DE – IT
- IKI SPRAY user’s guide – ind. A – Languages: FR – EN – ES – DE – IT -PT – NL
- IKI SPRAY user’s guide – ind. A – Languages: FR – EN – ES – DE – IT -PT – NL
- EYENIMAL SMALL BARK CONTROL user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- EYENIMAL OUTDOOR BARK CONTROL user’s guide – ind. B – Languages: FR – EN – ES – DE – IT – NL
- User’s guide BARK CONTROL PET at SCHOOL Soft – ind. A – Langues : FR – EN – ES – DE – IT
Pet fencing / Area protection
- CANIFUGUE FUG1030 user’s guide – ind. I – Languages: FR – EN – ES – DE – IT
- Guia de utilização CANIFUGUE FUG1030 – ind. J – Langue : PT
- Instrukcja obsługi CANIFUGUE FUG 1030 – ind. I – Langue : PL
- CANIFUGUE MIX FUG1031 user’s guide – ind. C – Languages: FR – EN – ES – DE – IT
- CANIFUGUE FUG1032 user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- CANIFUGUE MIX FUG1033 user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- CANIFUGUE SMALL user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- EYENIMAL CAT STOP user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – NL
Discontinued references
Remote training
Stimulation-free CANICOM range
- CANICOM Soft user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- Guia de utilização CANICOM Soft – ind. C – Langue : PT
- CANICOM Spray user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- User Guide CANICOM Voice 200 – ind. B – Languages: FR – EN – ES – DE – IT
- User Guide CANICOM Voice 800 – ind. A – Languages: FR – EN – ES – DE – IT
CANICOM Range
- CANICOM 200 FIRST user’s guide – ind. K – Languages: FR – EN – ES – DE – IT
- CANICOM 200 user’s guide – ind. K – Languages: FR – EN – ES – DE – IT
- CANICOM 250S user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- Guia de utilização CANICOM 250S – ind. A – Langues : PT
- Instrukcja obsługi CANICOM 250S – ind. A – Langues : PL
- CANICOM 300 user’s guide – ind. D – Languages: FR – EN – ES – DE – IT
- CANICOM 300+ user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- Guia de utilização CANICOM 300+ – ind. A – Langues : PT
- Instrukcja obsługi CANICOM 300+ – ind. A – Langues : PL
- CANICOM 800 user’s guide – ind. I – Languages: FR – EN – ES – DE – IT
- CANICOM 1500 user’s guide – ind. I – Languages: FR – EN – ES – DE – IT
- Guia de utilização CANICOM 800 / CANICOM 1500 – ind. A – Langues : PT
- Instrukcja obsługi CANICOM 800 / CANICOM 1500 – ind. A – Langues : PL
- CANICOM 1500 PRO user’s guide – Language: FR
- CANICOM 1500 PRO user’s guide – Language: EN
- CANICOM 1500 PRO user’s guide – Language: ES
- CANICOM 1500 PRO user’s guide – Language: IT
- CANICOM collar user’s guide – Language : FR
- Guia de utilização coleira CANICOM – Langue : PT
CANICOM 5 Range
- CANICOM 5.201 user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- CANICOM 5.202 user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- CANICOM 5.500 user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- CANICOM 5.800 user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- CANICOM 5.1500 user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
CANICOM R range
- CANICOM R-500 user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – PT
- CANICOM R-800 user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – PT
- CANICOM R-1500 user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – PT
CANICOM EXPERT Range
- CANICOM 300 EXPERT user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- CANICOM 800 EXPERT user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- CANICOM 1200 EXPERT user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
CANICOM Limited Edition range
- CANICOM 250 LE user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- CANICOM 5.500 LE user’s guide – ind. A – Language: FR – EN – ES – DE – IT
- CANICOM 5.1000 LE user’s guide – ind. A – Language: FR – EN – ES – DE – IT
EYENIMAL TRAINING Range
- EYENIMAL TRAINING SOFT user’s guide – ind. B – Languages : FR – EN – ES – DE – IT
- EYENIMAL TRAINING PULSE user’s guide – ind. A – Languages : FR – EN – ES – DE – IT
Bird launchers
- CANIFLY FIRST user’s guide – Language: FR
- CANIFLY FIRST user’s guide – Language: IT
- CANIFLY 1500 PRO user’s guide – Language: FR
- CANIFLY 1500 PRO user’s guide – Language: EN
Discontinued references
- CANICOM 500 user’s guide – ind. D – Languages: FR – EN – ES – DE – IT
- CANICOM 500 PRO user’s guide – ind. B – Language: FR
- CANICOM 500 PRO user’s guide – ind. B – Language: EN
- CANICOM 500 PRO user’s guide – ind. B – Language: ES
- CANICOM 500 PRO user’s guide – ind. B – Language: DE
- CANICOM 500 PRO user’s guide – ind. B – Language: IT
- CANICOM 700 user’s guide – ind. C – Languages: FR – EN – ES – DE – IT
- CANICOM 1000 user’s guide – ind. C – Languages: FR – EN – ES – DE – IT
- EASY DOG SOFT user’s guide – ind. A – Languages: FR -EN – ES – DE – IT
- EASY DOG PULSE user’s guide – ind. A – Languages: FR -EN – ES – DE – IT
- EXPERT 600 user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- CANICOM 2000 user’s guide – Language: FR
- CANICOM 2000 user’s guide – Language: EN
- CANICOM 2000 user’s guide – Language: ES
- CANICOM 2000 user’s guide – Language: DE
- CANICOM 2000 user’s guide – Language: IT
- CANIWAY user’s guide – Language: FR
- CANIWAY user’s guide – Language: EN
- CANIWAY user’s guide – Language: ES
- CANIWAY user’s guide – Language: IT
GPS tracking system
Beeper collars
- CANIBEEP PRO user’s guide – ind. G – Languages: FR – EN – ES – IT – DE
- CANIBEEP PRO user’s guide – ind. A – Language: GR
- Guia de utilização CANIBEEP PRO – ind. G – Language: PT
- CANIBEEP 5 user’s guide – ind. A – Language: FR
- CANIBEEP 5 user’s guide – ind. A – Language: EN
- CANIBEEP 5 user’s guide – ind. A – Language: ES
- CANIBEEP 5 user’s guide – ind. A – Language: IT
- CANIBEEP 5 user’s guide – ind. A – Language: GR
- CANIBEEP RADIO PRO user’s guide – ind. D – Languages: FR – EN – ES – IT
Discountinued references
Pet clippers / Electronic flea combs
- EYENIMAL DIGITAL PET CLIPPER user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- EYENIMAL PROFESSIONAL PET CLIPPER user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- EYENIMAL FLEA CONTROL user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
Discontinued references
- EYENIMAL PET CLIPPER user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- EYENIMAL ELECTRIC FLEA COMB user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – NL
Cat toys
- EYENIMAL AUTOMATIC LASER user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – NL
- EYENIMAL ROLLING BALL user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – NL
- EYENIMAL SPIN & TREAT BALL user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – NL
- EYENIMAL CHASE ME! user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- EYENIMAL CRAZY RIBBONS user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- EYENIMAL RIBBON TEASER user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
Trail cameras
-
- SL1008 trail camera user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- PIE1009 trail camera user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- PIE1010 trail camera user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- PIE1013 trail camera user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- PIE1023 trail camera user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- Guia de utilização armadilha fotográfica PIE1023 – ind. D – Langue : PT
- PIE1023 trail camera with NUM’AXES SIM card user’s guide – ind. E – Languages: FR – EN – ES – DE – IT – PT
- PIE1025 trail camera user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- PIE1028 trail camera user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- PIE1035 trail camera user’s guide – ind. D – Languages: FR – EN – ES – DE – IT
- PIE1037 trail camera user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- PIE1044 trail camera user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- PIE1045 trail camera user’s guide – ind. C – Languages: FR – EN – ES – DE – IT
- Guia de utilização armadilha fotográfica PIE1045 – ind. C – Langue : PT
- PIE1046 trail camera user’s guide – ind. D – Languages: FR – EN – ES – DE – IT
- PIE1048 trail camera user’s guide – ind. D – Languages: FR – EN – ES – DE – IT
- PIE1051 trail camera user’s guide – ind. C – Languages: FR – EN – ES – DE -IT
- Guia de utilização armadilha fotográfica PIE1051 – ind. C – Langue : PT
- PIE1051 trail camera with NUM’AXES SIM card user’s guide – ind. D – Languages: FR – EN – ES – DE- IT – PT
- PIE1052 trail camera user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- PIE1058 trail camera user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- PIE1059 trail camera user’s guide – ind. D – Languages: FR – EN – ES – DE – IT
- PIE1060 trail camera user’s guide – ind. C – Languages: FR – EN – ES – DE – IT – PT
- PIE1061 trail camera user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – PT
- PIE1066 trail camera user’s guide – ind. B – Languages: FR – EN – ES – DE – IT – PT
- PIE1067 trail camera user’s guide -ind. A – Languages: FR – EN – ES – DE- IT – PT
- PIE1069 trail camera user’s guide – ind. B – Languages: FR – EN – ES – DE – IT – PT
Thermal vision
- VIS1053 thermal vision monocular user’s guide – ind. A – Languages: FR – EN
- VIS1055 thermal vision monocular user’s guide – ind. b – Languages: FR – EN
- VIS1057 thermal vision monocular user’s guide – ind. A – Languages: FR – EN
- VIS1059-VIS1060 thermal vision monocular user’s guide – ind. B – Languages: FR – EN
Binoculars
- 10 X 25 binoculars – Model JUM1039 user’s guide – ind. B – Languages:FR – EN – ES – DE – IT
- 10 X 32 binoculars – Model JUM1040 user’s guide – ind. B – Languages:FR – EN – ES – DE – IT
- 8 X 42 binoculars – Model JUM1015 user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- 10 X 42 binoculars – Model JUM1016 user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- 8 X 56 binoculars – Model JUM1041 user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
Hearing protectors / Noise cancelling earbuds
- ACOUSTIC hearing protector user’s guide – ind. B – Languages: FR – EN – ES – DE – IT – PT – NL
- ACOUSTIC ELECTRONIC hearing protector user’s guide – ind. B – Languages: FR – EN – ES – DE – IT – PT – NL
- SUPREME LINE hearing protector user’s guide – Languages: SE – NO – FI – DK – EN – DE – FR – ES – IT – NL
- CAS1047 electronic hearing protector user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- CAS1021 electronic hearing protector user’s guide – ind. C – Languages: FR – EN – ES – DE – IT
- CAS1034 b electronic hearing protector user’s guide – ind. C – Languages: FR – EN – ES – DE – IT – PT
- CAS1034 b electronic hearing protector user’s guide – ind. C – Languages: NL
- Guia de utilização CAS1034 b – ind. B – Language: PT
- CAS1036 Bluetooth electronic hearing protector user’s guide – ind. B – Languages: FR – EN – ES – DE – IT
- ORE1068 Bluetooth noise-canceling earbuds user’s guide – ind.C – Languages: FR – EN – ES – DE – IT
Safety glasses / Glasses with built-in camera
Pet bowls / Electronic pet feeders
- EYENIMAL INTELLIGENT PET BOWL user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – NL
- EYENIMAL INTELLIGENT PET BOWL XL user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – NL
- EYENIMAL ELECTRONIC PET FEEDER user’s guide – ind. I – Languages: FR – EN – ES – DE – IT – NL
- EYENIMAL SMALL PET FEEDER user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – NL
- EYENIMAL TINY PET FEEDER user’s guide – ind. A – Languages : FR – EN – ES – DE – IT
- EYENIMAL SMART TINY PET FEEDER Quick Start Guide – ind. A – Languages : FR – EN – ES – DE – IT
- Guide d’utilisation EYENIMAL SMART TINY PET FEEDER – ind. A – Language : FR
- EYENIMAL SMART TINY PET FEEDER user’s guide – ind. A – Language : EN
- Gebrauchsanleitung EYENIMAL SMART TINY PET FEEDER – ind. A – Langue : DE
- Guía del usuario EYENIMAL SMART TINY PET FEEDER – ind. A – Langue : ES
- Guida all’uso EYENIMAL SMART TINY PET FEEDER – ind. A – Langue : IT
- Uživatelská příručka EYENIMAL SMART TINY PET FEEDER – ind. A – Langue : CZ
- Felhasználói útmutató EYENIMAL SMART TINY PET FEEDER – ind. A – Langue : HU
- Gebruikershandleiding EYENIMAL SMART TINY PET FEEDER – ind. A – Langue : NL
- Podręcznik użytkownika EYENIMAL SMART TINY PET FEEDER – ind. A – Langue : PL
- Ghidul utilizatorului EYENIMAL SMART TINY PET FEEDER – ind. A – Langue : RO
- EYENIMAL NUTRI100 user’s guide – ind. A – Languages : FR – EN – ES – DE – IT
- EYENIMAL NUTRI200 user’s guide – ind. A – Languages : FR – EN – ES – DE – IT
Water pet bowls / Pet fountains
- EYENIMAL PET FOUNTAIN user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – NL
- EYENIMAL 3-IN-1 PET FOUNTAIN user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – NL
- EYENIMAL CLASSIC PET FOUNTAIN user’s guide – ind. B – Languages: FR – EN – ES – DE – IT – NL
- EYENIMAL STREAM PET FOUNTAIN user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- EYENIMAL BLOOM PET FOUNTAIN user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- EYENIMAL SMART BLOOM PET FOUNTAIN user’s guide – ind. F – Languages: FR – EN – ES – DE – IT
- EYENIMAL SMART BLOOM PET FOUNTAIN user’s guide – ind. B – Languages: NL – PL – HU – CZ
- EYENIMAL FON100 pet fountain user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- EYENIMAL HYDRA200 anti-splash water bowl user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
- EYENIMAL HYDRA2300 portable bottle for dogs user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
Video cameras for pets
- EYENIMAL PET VISION LIVE Full HD user’s guide – ind. C – Languages: FR – EN
- EYENIMAL PET VISION LIVE Full HD manuale de usuario – ind. A – Language: ES
- EYENIMAL PET VISION LIVE Full HD Gebruikshandleiding – ind. A – Language: DE
- EYENIMAL PET VISION LIVE Full HD manuale de uso – ind. A – Language: IT
- EYENIMAL PET VIDEOCAM user’s guide – ind. A – Languages: FR – EN – ES – DE – IT
Discontinued references
- EYENIMAL PETCAM user’s guide – Languages: FR – EN – ES – DE – IT
- EYENIMAL CAT VIDEOCAM user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – NL
- EYENIMAL DOG VIDEOCAM user’s guide – ind. A – Languages: FR – EN – ES – DE – IT – NL
- EYENIMAL PET VISION LIVE HD quick start guide – ind. C – Languages: FR – EN – ES – DE – IT
- EYENIMAL PET VISION LIVE HD iOS user’s guide – ind. A – Languages: FR – EN
- EYENIMAL PET VISION LIVE HD iOS user’s guide – ind. A – Language: ES
- EYENIMAL PET VISION LIVE HD iOS user’s guide – ind. A – Language: DE
- EYENIMAL PET VISION LIVE HD iOS user’s guide – ind. A – Language: IT
- EYENIMAL PET VISION LIVE HD android user’s guide – ind. A – Languages: FR – EN
- EYENIMAL PET VISION LIVE HD android user’s guide – ind. A – Language: ES
- EYENIMAL PET VISION LIVE HD android user’s guide – ind. A – Language: DE
- EYENIMAL PET VISION LIVE HD android user’s guide – ind. A – Language: IT